Clover Call Centre Learnership 2026 Intake
Clover is calling new talent to be part of its Call Centre Learnership 2026 Intake. This learnership offers unemployed youth the opportunity to gain practical call centre experience while working toward a nationally recognised qualification. The programme is designed to equip learners with customer service skills, workplace discipline, and hands-on exposure in a world-class call centre environment.
Successful applicants will be based at Clover’s Customer Service Centre in Constantia Park, Roodepoort, Gauteng, and will also attend structured classes as required during the learnership period.
Learnership Overview
- Job Title: Learner: CSC
- Job Type: Learnership
- Department: Customer Service Centre
- Reference Number: CLO260120-2
- Number of Positions: 15
- Location: Roodepoort, Gauteng, South Africa
- Closing Date: 30 January 2026
This learnership combines practical workplace training with theoretical learning, allowing participants to build skills while earning valuable experience in a professional environment.
About the Clover Call Centre Learnership
The Clover Call Centre Learnership is aimed at developing future customer service professionals. Learners will be exposed to real call centre operations, including handling customer queries, resolving issues, and delivering quality service that aligns with Clover’s standards.
Throughout the learnership, participants will gain hands-on experience while working toward an NQF-accredited qualification, which enhances employability in the customer service and call centre industry.
Training and Qualification
Learners will spend the full duration of the programme at Clover’s Call Centre offices in Constantia Park, Roodepoort. In addition to workplace exposure, learners will attend prescribed classes to support their theoretical learning.
By the end of the learnership, successful participants will:
- Achieve a recognised NQF qualification
- Gain practical call centre and customer service experience
- Develop professional workplace skills
- Improve their chances of future employment in the industry
Who Should Apply?
This learnership is ideal for motivated individuals who are interested in customer service and call centre work. Applicants from the West Rand and surrounding areas will have an advantage due to the location of the workplace.
Clover also encourages persons with disabilities to apply, supporting inclusivity and equal opportunities in the workplace.
Minimum Requirements
To qualify for the Clover Call Centre Learnership 2026 Intake, applicants must meet the following requirements:
- Grade 12 or equivalent NQF Level 4
- Grade 12 / Matric completed within the past 5 years (2021–2025)
- Minimum average of 55% in English and Maths or Maths Literacy
- Advanced computer literacy
- Currently unemployed
- Must not have participated in a learnership before
Only candidates who meet all requirements will be considered.
Required Competencies
Applicants should demonstrate the following competencies and personal attributes:
- Proactive and action-orientated approach
- Honesty and consistency in behaviour
- Ability to maintain high standards
- Strong interpersonal skills
- Commitment and motivation to complete the learnership
- Ability to collaborate with others to achieve shared goals
- Customer-focused mindset
- Effective verbal and written communication skills
- Ability to apply basic numerical principles
These competencies are essential for success in a fast-paced call centre environment.
Why Join a Call Centre Learnership?
A call centre learnership provides valuable exposure to one of South Africa’s largest employment sectors. Participants gain skills that are transferable across many industries, including:
- Customer service and communication
- Problem-solving and conflict resolution
- Time management and teamwork
- Computer and system navigation skills
This experience can open doors to permanent employment or further career growth within customer service and related fields.
HOW TO APPLY
Interested candidates should ensure that they meet all the requirements before applying.
- Closing Date: 30 January 2026
- Reference Number: CLO260120-2
Applicants are advised to prepare all required documents and apply before the closing date, as late applications may not be considered.
The Clover Call Centre Learnership 2026 Intake is an excellent opportunity for unemployed youth to gain real-world experience, a recognised qualification, and valuable workplace skills. With limited positions available, motivated candidates are encouraged to apply early.
If you are passionate about customer service and ready to start your professional journey, this learnership could be the first step toward a rewarding career.
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